| Choosing a Moving Company |
Having all your possessions
in someone else's hands can be frightening. Finding a moving company that
is reliable, responsible, "gentle" on belongings, and affordable could
be a complicated task. |
We will give you one less
thing to worry about. The following information can help you find the
right moving company for you.
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| Allow 6 to 8 weeks to select a mover |
The process of finding the
right moving company for you will probably take this much time. You'll
request bids from each mover, check references, and make your final decision
about which company is the best value for your money. Moving companies
will need time to fit your move into their schedules, especially in the
summer months, which is their busiest time of year.
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| Ask around |
But unfortunately, that's
not enough. Ask each of your prospective movers for references from previous
customers and for documents on their history of service. Take advantage
of free estimates, and get them from several movers as you have done using
moversweb.com. Having several free estimates will give you a very good
idea of how costly your move will be. Keep in mind that certain movers
offer estimates that are outrageously low, and then hand you a large bill
when the move is complete. In order to avoid this predicament, always
make sure that any estimates you receive from movers are either binding
or include a "not to exceed" clause. |
Use the internet for knowing
more about them.
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| Decisions you should make in advance |
Decide in advance which goods
will be shipped and which will be sold or given away. Then consider whether
or not you would like the mover to pack and what other type of additional
services you may want. Remember that packing is always a separate bid
from moving. An estimator may come to your home and create a bid,
or make an estimate by talking to you over the phone. Moves that are less
than 50 miles away are usually priced by the hour. For longer distance
moves, estimates are based on weight, usually per 100 pounds. |
If you decide to do your own
packing or partial packing, remember that the moving company is not liable
for damage to boxes packed by customer. However, if there is an obvious
exterior damage at the delivery, make a note of that on the inventory
sheet of your shipment. The driver has the right to refuse to accept any
carton that may be improperly packed. If the driver has to re-pack cartons
that the customer has packed, additional charges will apply. |
Try to provide as much information
as possible about unusual situations on either end, so your estimates
will be more accurate. Make the mover be aware of any problems they may
encounter at the delivery, such as parking problems, road access, street
accessibility, delivery time restriction or if there are any stairs or
elevators involved. The cost of your move can increase for such occurrences.
Try to reserve a "parking space" for the moving van, if your new home
is on a congested street. If the moving crew has to carry your load more
than 75 feet, from the moving van to your door, you may be charged for
excessive distance.
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| Types of estimates |
Binding - Study the
mover offers a guaranteed price, within a small percentage of deviation
that is based on a complete list of items to be moved and the type of
service performed. |
Non-binding or hourly rate
- This is not an estimate at all, only a price list. These rates are based
upon the movers' previous experience of jobs similar to yours. |
Not to exceed - This
quote is binding only on the mover. The final price for the move cannot
exceed the estimate figure; but if the move comes in under the estimated
amount you pay the lesser price. |
|
| Know how to read your bid |
Bids are created by using
a "Table of Measurements" that assigns a certain number of cubes to each
room. In moving
lingo, a cube equals 7 pounds. Estimators will multiply the number
of final cubes by 7 to determine the price. Estimates should include all
moving charges, such as carrying up stairs or in an elevator, overtime,
additional transportation, moving bulky articles, carrying an excessive
distance, storage, and more. These types of charges usually involve obstacles
the mover has to overcome, which you can determine ahead of time and include
in the bid. Packing bids should state not only labor charges but the amount
and cost of boxes. Make sure each bid is estimated the same way, so you
can easily make comparisons.
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|
| Ask the right questions: |
Does your company subcontract
its moving services? |
Which subcontractors could
be used to move my home? |
Will the contents of my home
be on one truck the entire time?
(Moving goods between trucks increases the potential for damage) |
What services are not listed
on this bid, and what do you charge for them? What training do your movers
and/or packers receive (especially for packing and moving fragile items)?
|
Can you provide recent references
from other customers you've moved? |
|
| Check for performance or complaints |
You can get "performance reports"
on larger, interstate moving companies by calling the Interstate Commerce
Commission (ICC). Call for the number of the regional office closest to
you. Most states do not regulate intrastate moving, however, call your
state transportation department to find out if they license movers in
your state or have any performance information about individual movers.
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Contact your local department
of consumer affairs and ask if there are any complaints registered about
the movers you're considering. If the move is within your state, request
the same information from your state's transportation department and public
utilities commission. Keep in mind that there are usually two sides to
every story. A pattern of many complaints, however, is not a good sign. |
|
| When you decide - Don't make price
the deciding factor |
Low-ball bids could mask less
reliable moving practices. Use several factors in addition to price: references,
performance reports, reported complaints. Get the final bid in writing
(on which you may be asked to sign), but never sign off on a final bill
until the move is complete. |
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| Coverage for loss or damage |
Make sure you understand the
coverage for loss or damage of your shipment. All licensed movers must
provide liability for the value of goods, which they transport. But there
are different levels of liability. You must be aware of the amount of
protection provided and the additional costs that may apply. |
One of the important factors
affecting the quality and cost of your move is the selection of a mover.
Be extra bit careful in selecting a mover. Ask friends for references
of the movers they know and had good experience but mind you- every mover
had done good moves and bad moves in the past. So the experience of your
friend if it is positive need not be so and same way a bad referral need
not be the same with you. You need to dig deeper into the details and
verify whether the mover is reliable. Never use a mover whose main source
of advertising are signs posted on trees and telephone poles. |
Ask references from the salesperson
regarding the moves they already made. You can call them and ask for their
experiences. |
Also ask about the number
of years of experience. |
Check out for any incentives
available from any companies. Free packing material , higher discount
rates and don’t forget to cross check the incentives from some other companies. |
Make sure the mover is properly
insured. Particularly check if the mover has workmen's compensation which
is required by law in most places. If this coverage is not in place and
a worker gets hurt on your property, you could be liable for his injuries.
You could end up losing your home !! |
Try to go for a well known
name for transport, but keep in mind, a van lines agent for a local move,
is not the national vanline company who you think you are dealing with.
The agent will do the move on his own authority. Most van lines don't
have the authority to do local moves. If you are moving internationally,
you may not get the van lines you think you are getting either as most
agents have no obligation to use their primary interstate van lines for
international moves. |
Make sure you know all the
Extra charges that might be incurred
Make sure, if you have called any salesperson for a visual quote, to show
him all the things and obtain a “written” quote . This saves you hundreds
of dollars. |